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Returns & Exchanges
If you are not satisfied with your purchase, you can return your items within 30 days of delivery, provided they are in original condition with all tags attached.
1
Initiate Return
Visit our online Returns Portal and enter your order number and email address to start the process.
2
Pack Items
Securely pack your items in their original packaging, ensuring all original labels and 'Ksubi' tags are intact.
3
Affix Label
Print the provided prepaid shipping label (if applicable) and attach it to the outside of your package.
4
Drop Off
Drop off your package at the designated courier location. You will receive a notification once your refund has been processed.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing